Privacy policy

Last updated: August 31, 2026

At Quippity, we respect your privacy and are committed to protecting the personal information you provide when visiting or making a purchase through quippity.shop.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your personal information.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with Quippity, we may collect certain information.

Personal Information

Depending on how you interact with our store, this may include:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order details

  • Payment and transaction information

  • Customer service communications

  • Information you voluntarily provide when contacting us

We only collect information that is reasonably necessary to provide our products and services, process orders, provide customer support, and operate our business.

Device and Technical Information

When you browse our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic information

  • Referring website or page

  • Pages viewed

  • Links or products interacted with

  • Date and time of website activity

  • Website performance and diagnostic information

This information helps us operate, secure, analyze, and improve our website.

2. How We Use Your Information

We may use collected information for purposes including:

  • Processing and fulfilling orders

  • Delivering purchased products

  • Confirming and communicating about orders

  • Providing customer support

  • Processing payments

  • Managing returns, refunds, and exchanges

  • Responding to questions and requests

  • Improving our website, products, and services

  • Personalizing your shopping experience

  • Detecting and preventing fraud, abuse, and unauthorized activity

  • Maintaining website security

  • Troubleshooting technical issues

  • Complying with legal and regulatory obligations

  • Sending promotional communications where permitted by law and where applicable consent has been obtained

3. Payment Information

When you make a purchase through Quippity, payment information is processed through the applicable payment provider.

We do not generally store complete credit card numbers or other full payment credentials on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and terms.

4. Cookies and Similar Technologies

Quippity and service providers supporting our website may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

  • Keep the website functioning properly

  • Remember preferences

  • Maintain shopping cart functionality

  • Understand how visitors use our website

  • Analyze website performance

  • Improve our services

  • Help prevent fraud and security issues

  • Measure marketing and advertising effectiveness

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

5. How We Share Information

We may share personal information with trusted service providers when reasonably necessary to operate our business.

For example, information may be shared with providers responsible for:

  • Website hosting and ecommerce services

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Customer service

  • Fraud prevention

  • Website analytics

  • Marketing and advertising

  • Information technology and security

  • Professional, legal, or accounting services

We do not sell your personal information as a business practice.

We may also disclose information where required or permitted by applicable law, including to comply with legal obligations, court orders, regulatory requests, or to protect the rights, property, and security of Quippity, our customers, or others.

6. Shopify and Third-Party Services

Our online store may use third-party platforms and services to operate the website, process transactions, analyze activity, communicate with customers, and fulfill orders.

These third parties may process personal information according to their own privacy policies and applicable contractual or legal requirements.

Information may also be processed outside the province or country where you live. Where personal information is transferred to another jurisdiction, it may be subject to the laws of that jurisdiction.

7. Marketing Communications

If permitted by applicable law, Quippity may send promotional emails or other marketing communications about products, offers, or store updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us directly.

Unsubscribing from promotional communications will not necessarily prevent us from sending important transactional or service-related messages, such as order confirmations, shipping updates, refund information, or customer service responses.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions

  • Provide customer support

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, tax, accounting, and regulatory requirements

  • Enforce applicable agreements

When information is no longer reasonably required, we may securely delete, destroy, or anonymize it, subject to applicable legal requirements.

9. Data Security

Quippity takes reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of personal information transmitted to or stored by us.

10. Your Privacy Rights

Depending on where you live and applicable Canadian privacy legislation, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Ask questions about how your information is collected or used

  • Withdraw consent where processing is based on consent, subject to legal or contractual limitations

  • Request deletion of information where legally applicable

  • Opt out of certain marketing communications

Some requests may be subject to legal, security, or other applicable limitations.

11. Children's Privacy

Quippity's website and services are not intended to knowingly collect personal information from children without appropriate authorization.

If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation and take appropriate steps where required.

12. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

Quippity is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party service you access through our website.

13. International Data Processing

Although Quippity operates in Canada, certain service providers we use may process or store information in other countries.

As a result, personal information may be transferred to jurisdictions outside Canada and may be subject to the laws of those jurisdictions.

Where required by applicable privacy laws, Quippity will take appropriate steps in relation to such transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements, or privacy practices.

When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this page periodically to remain informed about how we handle personal information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Quippity
98 Inglewood Dr
Toronto, Ontario M4T 1H5
Canada

Email: leoreyes19978x@gmail.com
Phone: 416-259-3737

We will review privacy-related inquiries and respond within the timeframe required by applicable law.