Privacy policy

Last updated: September 5, 2026

At Quippity, we respect your privacy and are committed to protecting the personal information you provide when using our website, quippity.shop, or purchasing our products.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with Quippity, we may collect certain information.

Information You Provide Directly

Depending on how you interact with our store, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order details

  • Products purchased

  • Payment-related information

  • Information you provide when contacting customer support

  • Information you provide when requesting a return, refund, replacement, or exchange

We only request information that is reasonably necessary to provide our services and process your orders.

Information Collected Automatically

When you visit quippity.shop, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Referring website or source

  • Approximate geographic location

  • Date and time of website activity

  • Information about how you interact with our website

This information helps us understand how visitors use our website, maintain website functionality, improve our services, and identify potential technical or security issues.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders.

  • Arrange delivery of purchased products.

  • Process payments and transactions.

  • Provide order confirmations and updates.

  • Respond to customer service inquiries.

  • Process returns, refunds, replacements, and exchanges.

  • Communicate with you regarding your purchases.

  • Improve our website, products, and customer experience.

  • Maintain the security and functionality of our website.

  • Detect, investigate, and prevent fraudulent or unauthorized activity.

  • Comply with applicable legal and regulatory requirements.

  • Send promotional communications where permitted by applicable law and where you have provided the appropriate consent.

We do not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

3. Payment Information

When you make a purchase through Quippity, payment information is processed by the applicable payment provider.

Quippity generally does not directly store your complete payment card number or security code on its own systems.

Payment providers may collect and process payment information in accordance with their own privacy policies and terms.

We recommend reviewing the privacy policies of the payment service you use when completing a transaction.

4. Cookies and Similar Technologies

Quippity may use cookies and similar technologies on quippity.shop.

Cookies are small data files stored on your device that can help websites remember information and understand how visitors use the site.

We may use cookies to:

  • Keep the website functioning properly.

  • Remember preferences.

  • Maintain shopping cart functionality.

  • Understand website traffic and usage.

  • Improve website performance.

  • Measure the effectiveness of marketing activities.

  • Provide relevant advertising where applicable.

You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect the functionality of portions of our website.

5. Analytics and Advertising

We may use analytics and advertising technologies provided by third-party services to understand website activity, measure advertising performance, and improve our marketing.

These services may collect information such as your device information, IP address, browsing activity, or interactions with advertisements, depending on the technologies enabled on our website.

Third-party providers process information according to their own privacy policies and applicable laws.

6. How We Share Information

We may share personal information with trusted third parties when necessary to operate our business and provide our services.

These parties may include:

  • Payment processors

  • Shipping and delivery providers

  • E-commerce and website service providers

  • Technology and hosting providers

  • Analytics providers

  • Advertising and marketing service providers

  • Customer service providers

  • Professional advisers

  • Government authorities or law enforcement where legally required

We do not sell your personal information as part of our ordinary business operations.

Third-party service providers are generally provided only with the information reasonably necessary for them to perform their services.

7. Service Providers

Some services used to operate Quippity may be provided by companies located outside Canada.

As a result, personal information may be processed or stored in jurisdictions outside the province or country in which you reside.

When information is transferred to another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to governmental authorities where permitted by law.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including:

  • Processing and maintaining transaction records.

  • Providing customer support.

  • Managing returns and refunds.

  • Maintaining business and financial records.

  • Resolving disputes.

  • Preventing fraud.

  • Complying with legal, tax, accounting, and regulatory obligations.

When personal information is no longer required, we may securely delete it or anonymize it where appropriate.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure.

While we take reasonable precautions to protect your information, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Ask questions about how your information is collected or used.

  • Request deletion of personal information where legally permitted.

  • Withdraw consent where processing is based on consent.

  • Object to or restrict certain types of processing where applicable.

  • Opt out of certain promotional communications.

Some requests may be subject to legal or contractual limitations.

To exercise an applicable privacy right, please contact us using the information provided below.

11. Marketing Communications

If you subscribe to promotional communications from Quippity, we may send you information about products, promotions, offers, or other store updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the applicable communication or by contacting us directly.

Unsubscribing from promotional communications will not prevent us from sending essential transactional messages, such as order confirmations, shipping updates, refund confirmations, or customer-service communications.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

13. Third-Party Websites

Our website may contain links to websites, applications, or services operated by third parties.

If you follow a third-party link, you will leave Quippity's website.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the beginning of this policy.

We encourage you to periodically review this page to remain informed about how we handle personal information.

15. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us:

Quippity
98 Inglewood Dr
Toronto, Ontario M4T 1H5
Canada

Email: leoreyes19978x@gmail.com
Phone: 416-259-3737

We will make reasonable efforts to respond to privacy-related requests and inquiries in accordance with applicable law.