Terms of service

Last updated: September 5, 2026

Welcome to Quippity. These Terms of Service govern your use of quippity.shop and any purchases made through our online store.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Quippity

Quippity is an online furniture retailer offering products including sofas, sectionals, loveseats, and other home furnishings.

Business Name: Quippity
Website: quippity.shop
Address: 98 Inglewood Dr, Toronto, Ontario M4T 1H5, Canada
Phone: 416-259-3737
Email: leoreyes19978x@gmail.com

Throughout these Terms, the terms "Quippity," "we," "us," and "our" refer to Quippity.

The terms "you," "your," and "customer" refer to the person accessing our website or purchasing our products.

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use the website for fraudulent or unlawful purposes.

  • Attempt to interfere with the security or operation of the website.

  • Access areas of the website that are not intended for public access.

  • Introduce malicious software, viruses, or harmful code.

  • Attempt to gain unauthorized access to our systems or accounts.

  • Use automated methods to improperly collect information from the website.

  • Misrepresent your identity or provide false information when placing an order.

  • Use our website in a way that could damage, disable, or impair its operation.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, measurements, colors, and other information displayed on our website are accurate and up to date.

However, certain variations may occur.

In particular:

  • Colors may appear differently depending on your device or screen settings.

  • Product dimensions may have minor manufacturing variations.

  • Product images may differ slightly from the actual product.

  • Product specifications may change where necessary due to manufacturing or supply considerations.

Such variations do not necessarily constitute a product defect.

If you have questions about a product's dimensions, materials, configuration, or other specifications before purchasing, please contact us.

4. Product Availability

Products displayed on our website are subject to availability.

We reserve the right to:

  • Limit the quantity of products available for purchase.

  • Discontinue products.

  • Modify product specifications.

  • Correct product availability information.

  • Cancel an order if a product becomes unavailable.

If we are unable to fulfill an order because a product is unavailable, we will notify you and provide an appropriate resolution, which may include a refund of the amount paid for the unavailable product.

5. Pricing

Prices displayed on our website are listed in the currency shown at checkout.

We make reasonable efforts to ensure that pricing information is accurate. However, errors may occasionally occur.

If a product is listed at an incorrect price due to a typographical, technical, or other error, we reserve the right to correct the error.

If an order has been placed at an obviously incorrect price, we may contact you before fulfillment to confirm whether you wish to proceed at the correct price. If you do not wish to proceed, the order may be cancelled and any payment received may be refunded.

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After submitting an order, you may receive an order confirmation acknowledging that we received your request.

An order confirmation does not necessarily mean that the order has been fully accepted or that the product has been shipped.

We reserve the right to refuse or cancel an order for legitimate reasons, including:

  • Product availability issues.

  • Pricing or listing errors.

  • Suspected fraudulent activity.

  • Incorrect customer or shipping information.

  • Payment authorization issues.

  • Other circumstances that prevent us from reasonably fulfilling the order.

If we cancel an order after payment has been received, we will arrange an appropriate refund.

7. Customer Information

You are responsible for providing accurate and complete information when placing an order.

This includes:

  • Your name.

  • Email address.

  • Phone number.

  • Billing information.

  • Shipping address.

  • Any other information required to fulfill your order.

Quippity is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.

If you realize that you entered incorrect information, please contact us as soon as possible.

8. Payment

Payment must be successfully authorized before an order can be processed.

Payments are processed through the payment methods and third-party payment providers made available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We do not guarantee that every payment method will remain available at all times.

9. Shipping and Delivery

Quippity currently ships to Canada.

Standard shipping is free.

Our standard estimated delivery timeframe is:

3–5 business days

Delivery estimates are provided as general estimates and are not guaranteed delivery dates.

Actual delivery times may vary due to circumstances such as:

  • Carrier delays.

  • Weather conditions.

  • High shipping volumes.

  • Remote delivery locations.

  • Incorrect or incomplete shipping information.

  • Public holidays.

  • Other circumstances outside our reasonable control.

Once an order has been handed to the applicable delivery provider, delivery may be affected by circumstances beyond Quippity's control.

10. Delivery Issues

If your order arrives damaged, incomplete, defective, or contains an incorrect product, please contact us promptly.

We may request photographs, order information, packaging details, or other information necessary to investigate the issue.

Please retain the product and its packaging until we have provided further instructions where a shipping-related issue is being investigated.

11. Returns and Refunds

Our returns are governed by our Return & Refund Policy.

Eligible products may generally be returned within 30 calendar days from the date of delivery.

Quippity provides:

  • Free return shipping for eligible returns.

  • No restocking fees.

  • No final-sale items.

Products must satisfy the applicable return conditions described in our Return & Refund Policy.

For complete information regarding return eligibility, damaged products, refunds, and the return process, please review our Return & Refund Policy.

12. Furniture Assembly

Some Quippity products may require customer assembly.

Customers are responsible for following the assembly instructions supplied with the product.

You should inspect the product and components before assembly whenever reasonably possible.

If you discover damage, missing components, or an apparent defect, contact Quippity before modifying or assembling the affected product.

Quippity is not responsible for damage caused by improper assembly, misuse, modification, or failure to follow supplied assembly instructions.

13. Intellectual Property

All content available through our website, including but not limited to:

  • Logos.

  • Brand names.

  • Product descriptions.

  • Photographs.

  • Graphics.

  • Website designs.

  • Text.

  • Icons.

  • Layouts.

  • Other visual and written materials.

may be owned by or licensed to Quippity and may be protected by applicable intellectual property laws.

You may access and use our website for personal, non-commercial purposes.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by law.

14. User-Submitted Information

If you submit information, reviews, feedback, photographs, comments, or other content to Quippity, you agree that you have the right to provide that content.

By submitting content, you grant Quippity permission to use, reproduce, display, and distribute that content for legitimate business purposes, subject to applicable law.

You must not submit content that:

  • Is unlawful.

  • Infringes another person's rights.

  • Contains malicious software.

  • Is fraudulent or misleading.

  • Contains abusive or threatening material.

  • Violates applicable laws or regulations.

We reserve the right to remove or decline to publish submitted content where appropriate.

15. Third-Party Services

Our website may rely on third-party services to provide functions such as payment processing, hosting, analytics, advertising, shipping, customer support, and other services.

Third-party services may have their own terms and privacy policies.

Quippity is not responsible for the independent policies, availability, or practices of third-party services.

16. Links to Third-Party Websites

Our website may contain links to third-party websites.

These links are provided for convenience and do not necessarily indicate endorsement or affiliation.

Quippity does not control third-party websites and is not responsible for their content, availability, security, or privacy practices.

You access third-party websites at your own risk.

17. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee that:

  • The website will always be available.

  • The website will operate without interruption.

  • All website content will always be completely accurate or error-free.

  • The website will be free from technical problems or harmful components.

Nothing in these Terms is intended to exclude or limit any consumer rights or protections that cannot legally be excluded under applicable law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Quippity will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from your use of our website or products where such liability cannot reasonably be attributed to Quippity.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law, including rights or remedies that cannot legally be waived or restricted.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Quippity harmless from claims, losses, liabilities, damages, and expenses arising from your unlawful use of our website, violation of these Terms, or violation of another person's rights.

This provision does not apply to the extent that the applicable claim results from Quippity's own unlawful conduct or from circumstances where such indemnification cannot legally be required.

20. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

21. Changes to These Terms

We may update or modify these Terms of Service from time to time.

When changes are made, we will update the "Last updated" date at the beginning of this page.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

22. Governing Law

These Terms are governed by the applicable laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict-of-law principles.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections provided by applicable consumer protection legislation.

23. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to apply to the fullest extent permitted by law.

24. Entire Agreement

These Terms, together with our Privacy Policy and Return & Refund Policy and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of our website and purchases from Quippity, except where additional terms apply to a particular transaction.

25. Contact Us

If you have questions about these Terms of Service, please contact us:

Quippity
98 Inglewood Dr
Toronto, Ontario M4T 1H5
Canada

Email: leoreyes19978x@gmail.com
Phone: 416-259-3737

We will make reasonable efforts to assist with questions or concerns regarding our website, products, orders, and policies.